
Content strategy · 7 min read
Why your content isn't working
Most organisations don't have a content quality problem. They have a structure problem. Here's how to tell which one you're dealing with.
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Insights
Not a news blog. These are reference pieces on problems that do not go out of date — why content underperforms, what commissioning it badly costs, and what actually decides whether it looks and sounds professional.

Content strategy · 7 min read
Audiences discount much of what they are told, including the accurate parts. Credibility now has to be shown rather than stated.
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Content strategy · 7 min read
Most organisations don't have a content quality problem. They have a structure problem. Here's how to tell which one you're dealing with.
Read the article
Content strategy · 6 min read
Commissioning campaign by campaign looks cheaper than it is. Here's what one-off production actually costs, and why the price never appears on the invoice.
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Production · 7 min read
What makes content look and sound professional is settled on the day, mostly before anyone presses record, and rarely recoverable after.
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Events · 7 min read
A shoot day costs the same whether you leave with one film or twenty assets. What varies is how the coverage was designed.
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Production · 6 min read
Commissioning them separately usually means paying twice to document the same day, and ending up with two versions of it that do not match.
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Social · 7 min read
Most brands copy the format of creator content without any of the conditions that make it work. The result looks native and performs like an advert.
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Production · 6 min read
The most common corporate video format is also the most commonly ruined, almost always by the same three decisions taken before anyone sits down.
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Commissioning · 7 min read
Quotes for one brief routinely differ several times over. The gap is almost never margin, and a few questions reveal what it is.
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Measurement · 7 min read
Views measure whether something was watched, not whether it worked. What to record instead when the honest answer is that attribution will never be clean.
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Social · 6 min read
Short-form is very good at one job and structurally incapable of another. Most disappointment with it comes from expecting the second.
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Content strategy · 6 min read
Attention spans did not collapse — people watch three-hour podcasts. What collapsed is tolerance for content that has not earned the time it asks for.
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